Privacy Policy

Last updated: July 21, 2025

This Privacy Policy explains how Redberry SAS (referred to as the « Site », « we », « us », or « our ») collects, uses, and discloses your personal information when you visit, use our services, make a purchase on redberry.net (the « Site »), or otherwise communicate with us regarding the Site (collectively, the « Services »). For the purposes of this Privacy Policy, « you, » « your, » and « yours » refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected in accordance with this policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on the Site, update the « Last updated » date, and take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources as described below. The types of information we collect and use depend on how you interact with us.

Besides the specific uses detailed below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our Terms of Service, and protect our rights and those of our users or others.

Personal Information We Collect

The personal information we obtain depends on your interactions with our Site and use of our Services. When we refer to « personal information, » we mean information that identifies, relates to, describes, or can be associated with you.

Information You Provide Directly

Information you submit directly through our Services may include:

  • Contact details such as your name, address, phone number, and email address.

Some features of the Services may require you to provide certain personal information. You may choose not to provide this information, but it may limit your ability to use certain features.

Information We Collect Automatically

We may automatically collect certain information about your interactions with the Services (« Usage Data ») using cookies, pixels, and similar technologies (« Cookies »). Usage Data may include device information, browser details, network connection data, IP address, and other information about how you access and use the Services.

Information We Obtain From Third Parties

We may also receive information about you from third parties, including service providers who collect information on our behalf, such as:

  • Companies supporting our Site and Services, such as WordPress or OVHcloud.

When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information obtained from third parties will be handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Information

  • Newsletter Service: We use your personal information to send you our newsletter as per your subscription. This includes emails containing news, editorial content, information about our services, or other communications related to Redberry’s activities. The legal basis for this processing is your consent, under Article 6(1)(a) of the GDPR.

  • Marketing and Personalization: We may use your personal information to enhance the relevance of our communications, including analyzing newsletter statistics (open rates, click rates, reading preferences). This processing is based on our legitimate interest in optimizing our services and content quality, under Article 6(1)(f) of the GDPR.

  • Security and Fraud Prevention: We use your personal information to detect, prevent, or investigate fraudulent or abusive activities related to our subscription form. If you subscribe to our newsletter, you are responsible for providing accurate information. If you suspect unauthorized subscription, please contact us immediately. This processing is based on our legitimate interest in securing our site and users, under Article 6(1)(f) of the GDPR.

  • Communication and Service Improvement: We use your personal information to respond to your inquiries and maintain an effective relationship with subscribers. This processing is based on our legitimate interest in providing quality support and continuous improvement, under Article 6(1)(f) of the GDPR.

Cookies

Like many websites, we use cookies to ensure the proper functioning of the Site, improve user experience, and collect visit statistics. Cookie management is handled via the Cookie Notice & Compliance for GDPR/CCPA plugin, which lets you control your consent to cookies in compliance with GDPR and ePrivacy laws.

Purpose of Cookies on This Site

We use several types of cookies:

  • Necessary Cookies: Essential for site operation (navigation, security, language settings).

  • Performance/Statistics Cookies: To analyze site traffic (e.g., Google Analytics).

  • Personalization/Marketing Cookies: To tailor content or advertising based on your browsing.

These cookies may be placed by our Site or third-party services (hosting, analytics, video, etc.).

Consent and Cookie Management

On your first visit, a consent banner allows you to:

  • Accept all cookies

  • Reject all non-essential cookies

  • Customize preferences by category

You can modify or withdraw your consent anytime via the « Manage Cookies » link (or equivalent) at the bottom of the page.

The Cookie Notice & Compliance plugin stores your consent choice for a defined period (default 6 to 12 months), as required by GDPR.

Browser Settings

You may also configure your browser to refuse or delete cookies. However, this may affect some site features.

How We Share Personal Information

We may share your personal information with third parties only as described in this Privacy Policy and for legitimate purposes, including:

  • Service Providers: Companies managing our newsletter delivery, site hosting, anonymized data analytics, or technical support. These third parties act on our behalf and are bound by strict confidentiality.

  • Business and Marketing Partners: Only with your consent, your data may be used for promotional communications or targeted ads. These partners handle your data according to their own privacy policies.

  • Affiliates and Group Companies: For internal business management, ensuring consistent and effective relationship management.

  • Legal Requirements and Rights Protection: We may disclose your data to comply with legal obligations (e.g., subpoenas, official investigations), enforce terms of use, or protect our rights and those of our users and partners.

Categories of Shared Information and Recipients

Information Category Recipients
Identifiers (name, email) Technical and marketing service providers
Commercial information (preferences, history) Business and marketing partners (with consent)
Technical and usage data (e.g., anonymized browsing data) Analytics and hosting providers

We never share sensitive information (such as health data or political opinions) without your explicit consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. If you follow such links, please review their privacy and security policies as we do not control or guarantee their practices or content. Information you share on public or semi-public areas, including social media platforms, may be visible to other users and subject to those platforms’ policies.

Inclusion of links does not imply endorsement of content or operators, except where expressly stated in our Services.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its removal.

As of this policy’s effective date, we are not aware of sharing or selling personal information of individuals under 16, as defined by applicable laws.

Security and Data Retention

No security system is perfect. We cannot guarantee absolute security, and data sent to us may not be fully secure during transmission. Please avoid sending sensitive information via insecure channels.

The retention period of your personal information depends on factors such as account maintenance, service provision, legal obligations, dispute resolution, and enforcement of agreements and policies.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information, subject to applicable conditions:

  • Access: Request access to personal data we hold about you.

  • Deletion: Request deletion of your personal data.

  • Correction: Request correction of inaccurate data.

  • Portability: Request a copy or transfer of your data.

  • Opt-Out of Sale or Sharing: Request that we do not sell or share your personal information or refuse targeted advertising.

  • Restriction: Request restriction of processing.

  • Withdraw Consent: Withdraw consent where processing is based on it.

  • Appeal: Challenge any denial of your requests.

You can exercise these rights via our Site or by contacting us using the information below.

We will not discriminate against you for exercising your rights. Identity verification may be required before responding substantively to your request. Authorized representatives may act on your behalf with proof of authorization.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. If unsatisfied with our response, you may escalate your complaint to your local data protection authority. For the EEA, a list of supervisory authorities is available here.

International Users

Your personal data may be transferred, stored, and processed outside your country of residence, including by our employees, service providers, and partners. Transfers outside Europe are governed by mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK agreements, except where the destination country is deemed adequate.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: info@redberry.net
Address: 850 Bd Sébastien Brant, Illkirch-Graffenstaden, 67400, France

We are the data controller responsible for your personal information under applicable data protection laws unless otherwise stated.